FAQs

YES, we do ship mimosa to the US! in fact we sometimes even have our stock located domestically in the US, Mimosaroot is becoming a real US vendor! Make sure to pick the variant that says between brackets (shipped from US warehouse) If its not available don’t worry our shipments that are shipped from Europe…

United States – Registered shipping with USPS During checkout customers from the USA can choose registered shipping. We have many returning customers from the US. In fact Mimosaroot.com has fully specialised themselves in sending Mimosa Hostilis to their US customer base. The sacred plant travels either quickly and reliably to our costumers trough international registered…

We hope you’re happy with your item! But if you want to return something, no problem! You can return your item for a refund within 14 working days. We offer refunds and credit notes. Your balance will be refunded within 14 working days after you returned the item(s). Unused item(s) should be returned in their…

Yes, we have been sending Mimosa root bark to the UK with great success. The post-Brexit delivery method is set up and working with no issues. We have a lot of UK customers using our natural dyes 😃

Our European customers can make use of DPD service points to have their order delivered to one of the Pickup points (will be listed at the checkout).

We have imported Mimosa from many different areas to find out which is the best, we’ve finally settled with a local farmer from the north of Brazil and an amazing agriculturist from Oaxaca (Mexico), who are only supplying the highest Quality Mimosa Root Bark. These people are so dedicated to their work and to Mimosa…

Update 5th of June 2021:  Since June 2021 we have seen that shipping has normalized, overseas shipments arrive usually within two weeks. Shipments to the UK within 5 business days. Information bellow can be disregarded: Our carriers have informed us that the current global situation has meant that their standard processes are not running as…

Don’t worry, we can handle this. If you spotted a mistake or mistype, please let us know ASAP via email or phone. Before the order is shipped, we can change your address right away. After your order has been shipped out, unfortunately, we cannot change or re-route the shipping address (for DPD shipments different rules…

Our system automatically sends you an email, when the tracking status changes to “Delivered”. You haven’t received it? We are happy to help! And in any case, encourage you to contact us. Our shipments are discreet, so sometimes it’s not fully clear, that the parcel is from us. If you need specifications, please send us…