Get in touch

About our values and stellar customer support

We strongly believe that we are like minds here, and together with our dear customers and our dear suppliers, we form a tight community with shared values. At Mimosaroot.com we treat each of our clients individually, with respect, and according to their needs. We are very proud to offer you the best product on the market and our unparalleled service support. We practice what we preach and you get a 100% satisfaction guarantee.

If you have any questions, any difficulties working with the website, or would like to give us feedback or a comment on any matter, please, contact us. We are very glad to build a connection with our customers and improve our services!

Please, keep in mind that it’s a violence-free space, we believe that every issue can be explained and resolved in a friendly and respectful way.

 

Customer Service

EU Phone: +31853037628

US Phone: +19252437267

We are reachable from 9:00 am till 6:00 pm (Central European Time (CET)). In case no one picks up, because we are carefully completing your orders, you can then either leave a voicemail or write us an email. We will get back to you as soon as possible. If it is during our business hours we usually get back to you within 2 hours!

Need Help With Your Order?

Use the form below or send us an email. Or write us directly at [email protected]. If you haven’t received a confirmation email, please be so kind and check the spam folder first.


Office

Mimosaroot.com part of Brazilianbotanicals B.V.
Jeremiestraat 23
3511 TW, Utrecht, Netherlands

EU Phone: +31853037628
US Phone: +19252437267 [email protected]m


Customer service is phenomenal

1,2,3,4,5,6th purchases we're of terrific quality . There was an issue with the 7th purchase but when I contacted customer service [...]
- Ithaca

Top Quality, Best Price, Excellent Customer Service!!

I mistakenly ordered Mexican instead of Brazilian MHRB, but customer service responded quickly to my inquiry to ensure that I would receive [...]
- Tampa

Wrong product.

I order 1 and they gave me a different 1 and then told me it's the same they just switched labels... thats [...]
- GREELEY

Excelent Producnt

Very little else to say. I've ordered from a variety of vendors over the years and will never order anywhere else. BTW, [...]
- Acworth

Good quality dye, exactly what I paid for 😉

Bought 100 grams, very nice stuff
- London

Excellent customer service

These people have great customer service and there products are amazing.
- Monroe

Seismically Profound

Absolutely perfect, always arrives safely, I’ve gotten 850 grams twice, great quality, nothing bad to say.
- Marion

Great customer service & product

There was a mistake in my order when i sent a payment and said that it didn't go through, however it was [...]
- Staines-upon-Thames

Fast delivery

First time I order from this website, and the experience has been great. I was kept updated (via emails) about the status [...]
- Cluj-Napoca

Product was of excellent quality and arrived in just over 2 weeks

Product arrived in just over 2 weeks and I was able to get great yields from it.
- Harlingen

I Pick these people 🙂

Gooood energiessss.... The services whomever runs the company are good people and there product is convenient and perfect . I had an [...]
- Marietta

Amazing customer service.

These guys are always on point. Their product arrives on time and it’s always quality. The package was late one time and [...]
- Auburn

Absolutely outstanding customer service and support

Flawless customer service and support from Eliza. If anything is amiss on your order they will sort it straight out for you [...]
- Manchester

Best service ever

The customer service is the most friendliest and helpful bunch of awesome people, I got a fast and helpful reply within minutes. [...]
- Inverness

Genuine and flawless company with quality confirmed product.

I was elated with the results of my initial purchase for my first time venture in this field. The results were excellent [...]
- North Hollywood

Love this company

It's not just the product you receive, it's also the care they have to make things right. Eliza had been so helpful [...]
- Topeka

NOT A REVIEW- testing review system

Hello i just testing this review system to if it is real or fake. hope you understand with all the fraud [...]
- Ventura,ca

Cannot fault the service A++ product

Product arrived swiftly, well packaged and the yield from this dye far exceeded my expectations. I would highly recommend this product [...]
- UK
732 customers rate us with a 9.5/10

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