FAQs

Mimosa Hostilis root bark is a natural plant material (the inner root of the Mimosa tenuiflora tree) traditionally used for herbal, cosmetic, and natural dyeing purposes.However, laws regarding the purchase, possession, and import of Mimosa Hostilis differ from country to country. To comply with local regulations, we currently do not ship to end customers in…

Due to German legislation, we are unable to ship plant material from the Mimosa Hostilis tree to end customers in Germany.Please check the available European destinations at checkout to see where delivery is currently possible.

If you experience any empty cart issues during checkout, please try the following steps: Following these steps usually resolves most checkout and payment errors.

If your package appears lost in transit (with no tracking updates for at least 7 days) and/or we can clearly confirm this on the tracking page, we will reship your original order completely free of charge. We want every customer to have a great experience with Mimosaroot.com, and we personally ensure that everyone receives their…

Yes! During checkout, you can choose to pay with cryptocurrency. We support over 70 different coins and tokens, including Bitcoin, Ethereum, Litecoin, and many more. All crypto payments are securely processed through Coingate, a trusted third-party payment service.Please note that underpaid invoices are automatically refunded by Coingate, and we unfortunately cannot influence or override that…

Your Mimosa Hostilis root bark powder order is always packed discreetly and securely.Depending on the quantity, it may arrive in a plain mailbox package or a standard shipping box, with no reference to our website or product contents. The parcel includes only the required sender and recipient information, just like any regular delivery.In short, your…

Yes, it’s possible to pick up your order at our home base in Arnhem, the Netherlands.Please note that we don’t have a physical store, so all orders must be placed online in advance. Pick-up is available by appointment only – once your order is ready, we’ll arrange a convenient time for collection.

Yes. You must be 18 years of age or older to place an order on our website.By completing a purchase, you confirm that you meet this age requirement and are in full compliance with our terms and conditions.

During the checkout process, you can choose the payment method that suits you best.We accept almost all common online payment options, including: All payments are processed through secure and encrypted channels to ensure safe and smooth checkout for every customer.