FAQs

Frequently Asked Questions

You can buy Bitcoins with your own bank or credit card and simply send these Bitcoins to our Bitcoin Wallet. Why Bitcoins? It’s easy, safe, fast, anonymous and almost free of transaction costs.

  1. Place your order in our shop, select “Pay with Bitcoin” as payment option.
  2. You will see a wallet to which the bitcoins can be transferred to
  3. Your payment will be automatically verified.

How to get started with Bitcoin? click here for more info about bitcoin.

Where to purchase Bitcoins?

You can buy your bitcoins on different websites, you can use different payment methods, including credit card to purchase bitcoins.

To buy Bitcoins with ideal or Bancontant use the following website: https://bitonic.nl/en/ (Dutch based) or https://www.coinbase.com/ (US based)

Our carriers have informed us that the current global situation has meant that their standard processes are not running as normal. There are fewer transport aircrafts flying and as a result, some orders are waiting to be shipped out from the international mail centers. Fewer flights also mean that packages are being rerouted via different postal hubs once they reach the US. Disruptions within the US to the USPS system could mean further delays. Registered shipments in Europe shipped with DPD experience little to no delays, except for some parts of Northern Italy. We have been reassured by our couriers, and also by our customers, that our packages are being delivered but we are not able to monitor their progress, nor are we able to predict exactly how long they may take to reach their destinations. At this point, all we are able to do is to ask for your patience and understanding. Until the global situation stabilizes and processes start to normalize, we are going to have to ask that you wait a little longer for your order to arrive. We appreciate the obvious frustration caused by this situation. Please rest assured that we are committed to you receiving your order as quickly as possible and that we are monitoring the situation and adapting our shipping methods as required.

Yes, we have been sending Mimosa root bark to the UK with great success

YES we do ship mimosa to the US! We have many returning customers form the US. Despite the fact that Mimosa Hostilis root bark is fully legal in the US we have seen an increasing interest by US customs for packages originating from the Netherlands. To provide all our US costumers with the best and most reliable shipping method we have decided to ship our Mimosa Hostilis root bark from our neighboring country Germany. Shipments to the US typically arrive between 7 an 10 days after dispatch.

We are glad to send you our finest quality B. caapi and Syrian Rue seeds.

During the ordering process you can choose the payment option which suits you best.

We accept almost all common online payment options. Such as payment to our bank accounts, several electronic payment methods, Bank Transfers, Credit-cards , Sofort (DE), Giropay (DE), iDEAL (NL), Mistercash (BE) Postpay (IT), and Western Union

You can expect your order to be packed in a mailbox, envelope or a bigger box with no reference to our website. Only carrying the obligatory things as addressee and sender. Basically it is just a very normal parcel which will draw no attention.

United states - Free or registered shipping

During checkout customers from the USA can choose for free non-registered or payed registered shipping. Free shipping is limited to a total weight of 1 kilo (including the weight of the package, hence the 900 grams option ?) If you would like to order bigger quantities and still use the free shipping method please make multiple orders

We have many returning customers form the US. Despite the fact that Mimosa Hostilis root bark is fully legal in the US we have seen an increasing interest by US customs for packages originating from the Netherlands. To provide all our US costumers with the best and most reliable shipping method we have decided to ship our Mimosa Hostilis root bark from our neighboring country Germany. Shipments to the US typically arrive between 7 an 10 days after dispatch. Our reliable non-registered shipping method might take a bit longer to arrive depending on Postal flows.

Europe (including UK) - Registered shipping

All orders within Europe are shipped with DPD, a reliable partner that does not trasfer your order to another carrier. During checkout you will have the posibility to have your order delivered to your nearest DPD Pick-up point as well.

transit times for international deliveries

Shipments within Holland

Shipments within Holland are shipped with PostNL, products bellow 450 grams are shipped by mailbox package (automatically selected during checkout)

Good to know:

  • Orders with registered shipping that are made from Monday to Saturday before 17:00 GMT+2 are shipped out the same day.
  • Your privacy is paramount to us and our discreet packaging guarantees that you are the only one getting excited by the parcel - to others it will look plain boring.
  • The only markings on your parcel are your address label on the front and a postal/parcel service sticker
  • You will receive a track & trace code.

Our European customers can make use of DPD service points to have their order delivered.

Of course it is possible to pick up an order at our home base in Utrecht, The Netherlands. We don’t have a shop, so you will have to make your order online. Pick-up can only be done by appointment.

Keeping ahead of COVID-19

Despite COVID-19, shipping is under control. We are now proud to offer reliable, affordable and quick shipping to the US FROM EUROPE (transit time 14-21 business days, all tracking patterns are normal). Cheapest shipping category is $8,50. Shipments within the EU and UK still face no delays, transit time 3 days.